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Re: Agent Inbox Enhancement- Addition of new attribute

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Hello Nuvan,

 

You might check SCN documents:

SCNDocumentHow to Integrate a New Item Type into the Agent Inbox
SCNDocumentHow to Integrate a New Search Attribute into the Agent Inbox
SCNDocument

How to Integrate New “Result List Attributes” into the Agent Inbox

 

Best Regards,

Sigrid


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