Encoding problem while exporting report to PDF in Unix Environment for Bullet symbol

Hi everyone,

We have a trouble while generating Crystal Report(having bullet symbols) to pdf on web. All Bullet symbols are exported as question marks. The problem is only if  the web project is running on Linux server. On Windows export and printing works fine.

We have tried both WebSphere Application Server Community Edition 2.1.

i am wondering that report working fine for Japanese characters but it is not working for Bullet symbols instead showing question mark(?) symbols.

Could anybody help, how to set charset or encoding used while printing and exporting report to pdf?

The issue is like below. please suggest which font do i need to go to fix this issue.

Thanks in advance

Penchal