SAP Lumira Cloud on Desktop - No Data

Hi,

     I've connected my SAP Lumira Desktop Application to my SAP Lumira cloud account but it seems that it couldn't access my documents from the cloud. I can publish documents to the cloud using the desktop application but I can't retrieve them. I tried using different SAP Lumira Cloud account but still the same problem. Here's a screenshot for your reference:

Is there something that I need to do to show my documents from the cloud to my desktop application?

Thanks

FYI:

SAP Lumira Version 1.20.0 Build 36 on trial mode. (I also have a version with a partner key installed on my work laptop but still displays no data)

OS: Windows 8.1 64 bit