Dear Rajesh,
Thanks for your valuable inputs.
We have solman 7.1 SPS7 and LM_SERVICE at 7.10 SP7 (1000.7.10.7.0.20121001142400).
I initially had Introscope manager 9 installed. but when I went to solman's basis configuration (step 3.1) to add introscope; it got addded but stayed offline only (status RED). So i had it uninstalled and installed Wily 8 which got configured correctly.
also the note that you mentioned states that
- Solution Manager 7.1 up to SP08 only supports Introscope Enterprise Manager releases up to 9.1.0.x.
Please help in this regard.
Regards,
Arthur