HI Naresh,
Thanks for your reply..
i have added one more parameter crm-object-keyname=OBJECT_ID.but still it is opening same page.service request search and result page only.could you please provide any comments for this.
http://lt.com:8000/sap(bD1lbiZjPTI0MiZkPW1pbg==)/bc/bsp/sap/crm_ui_start/default.htm?
saprole=ZLTSRVPRO&crm-object-keyname=OBJECT_ID&crm-object-value= 20000920&crm-object-action=A&crm-object-type=CRM_SRQM_INCIDENT&sap-system-login-basic_auth=X&crm-ext-integration=true
Thanks & Regards
Kalpana