Hi,
are you paying by DTA or by FI interface?
DTA run may exclude locked and damaded employees from processing. Log Files are not really clearly indicating this. There can also be situations where overpayments from corrections or advances are reducing payment amount.
FI interface usually works quite reliable. Check PRRW if unposted runs exist. If no, check inbound interface of FI system with BD87 if payment IDocs got stuck. If no, run PRRW manually to see if errors in processing exist.
Any deviation in trip status, like "posted to FI" missing? If yes, not processed by PRRW.
If shown, processed by PRRW but stuck somewhere (missing FI transfer indicator not equal to 1)
Hope that helps
viele Grüsse/ best regards
expenseBrain GmbH
Michael Zwickl
Geschäftsführer | MBA Business Travel Management
Solution Expert E2E Processes & Applications