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Re: HOW TO CONFIGURE MANAGER or APPROVER USER IN ACCESS REQUEST MANAGEMENT TO APPROVE OR REJECT REQUEST

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Thank Colleen for a quick response;Most of your posts have helped me immensely.

 

The  issue with  email notification has been resolved; the sapconnect job had gone for a toss and hence the failure to trigger emails ; My MSMP  AR workflow is successful and provisioning is done in the target system with notification at evey stage as configured.

 

However , I am still not getting the desired results from the final provisioning email that gets triggered to the  end user \ requestor.Below is the context in the email.

 

 

"

Hi GRCADMIN
(DEMO_USER1),

 

The Request number : 29 , has been processed and the Request is Closed. The
details are as follows:

 

Z_XXXX_XXX_PAY_ADM Role assigned to DEMO_USER1 ( XXXCLNT200 )

 

Kind regards,

 

Access Control Administrator

 

"

 

NOTE : I had logged in as GRCADMIN and created a new user creation request for user DEMO_USER1 and as this was a new user creation request, I expected the %PROVISIONING% variable to capture and display the USER ID and password info as well in this notification.

 

The global provisioning settings for email is yes in IMG node for user provisioning.

 

Iam trying to troubleshoot but your  comments may help me to expedite.

 

BR,

Sushant


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